Guide on submitting an incident request in ServiceNow.

This article guides users on how to submit an incident request in ServiceNow. To begin, navigate to the ServiceNow homepage and log in with your credentials. Once logged in, locate the 'Service Catalog' in the main menu. Click on it and select 'Incident' from the available options. Fill out the form with details such as the issue description, urgency, and any additional information that might help in resolving the issue. After completing the form, click 'Submit'. A confirmation message will appear with your incident request number, which you can use to track the progress.